My mother-in-law was in hospice and we had sold their home and were moving my father-in-law to Florida. Ron took extra time with my father-in-law, patiently answered his questions and addressed all his concerns. I know Ron spent more time than was required and in the end that was the deciding factor. The rest of the experience from packing to moving was great! Thanks so much for a job well done! We will definitely call Premier United next time.